Tag: The Knowledge Project

  • Acquiring Different Frames

    “I think well-read, well-travelled is nothing but acquiring more lenses in life to see things. The word ‘unusual’ starts dying as you travel more, as you read more. You are less shocked. You are less surprised. Because nothing seems unusual. You’ve seen it all, and therefore you have acquired different frames. And therefore, most intolerant people who have neither read nor travelled… don’t know alternate realities… We have to be able to tap into multiple biases that coexist in us by creating all these multiple biases in our head.” — Kunal Shah, on The Knowledge Project

    We’re all frame collectors, collecting frames of reference that we use to determine how we act and react in and to the world around us. When our frame of reference bumps into someone with a contrary frame of reference it may create friction, but it ought to create a measure of curiosity as well. Why do they see things differently that we do on this topic? Are they viewing the world through limited frames, or are we missing that particular frame in our collection?

    I won’t defend the worst tendencies of humanity, but I can better understand why some people blindly fall into categorizing other people based on politics, religion, race, sex, and on and on. They have limited their frame of reference to something so narrow that they’re compelled to lash out at anything that contradicts that view. This is what makes burning books or dictating what is taught in schools so dangerous—it constricts frames of reference to only what the book burner or policy maker want it to be. Which perpetuates biases and extends the chain of willful ignorance.

    And here we all thought we’d transcended our biases.

    It’s never been easier to acquire information, and never easier to acquire misinformation. We all must sift through the garbage to find a measure of truth that resonates for us. Shah, in this same podcast, points out that our minds are so fatigued with the information overload that we’re actually more susceptible to following people who state things with conviction. This explains the feverish followers of politicians, Bible-bangers and toxic faux news personalities. If you sip enough of any one flavor of poison, you develop a taste for it and tend to order it again next time you belly up to the information bar. We may be stuck in a world where we have to wade through the bullshit, but we don’t have to consume it.

    Our world is full of alternate realities, so why do we keep ordering vanilla? We must deliberately expand our pallet. We must challenge ourselves to read diversely, travel broadly, and listen more intently when others are speaking for a grain of truth we might have missed otherwise. We’re all figuring this sh*t out as we skate through life. We don’t have to listen to those who would have us skate in circles.

  • Finding Soulfulness in Inefficient Places

    “Everything that feels soulful in life is inefficient. All the vacations that we find very soulful are inefficient places. The food that we really, really like and find soulful are inefficient to cook… maybe soulfulness is a function of chaos and inefficiency... It is impossible to imagine scaling in life without standardizing. And standardizing is the enemy of soulfulness.” — Kunal Shah, Interviewed on The Knowledge Project

    Don’t you feel the weight of truth in Shah’s words? Don’t we feel the lack of soulfulness in a “corporate” vacation destination versus the times we march to our own beat? Who seeks out a national restaurant chain for soulfulness and individual expression by the chef? No, we go to places like Disney World and Applebees for the predictability—good product delivered as expected. No need for translation or a Google search, it’s. just. as. expected. <yawn>.

    We all seek predictable when we can. Heck, I stayed at a Hilton in Vienna instead of a boutique hotel because I could use points and I knew there would be an iron and ironing board in the closet—because there is always an iron and ironing board in the closet of every Hilton property I’ve ever stayed in anywhere in the world. Sometimes you don’t need soulfulness, you just need to iron a damned shirt yourself.

    Contrast this my hotel in Castelrotto, Italy, where our room didn’t have a window but a skylight, no air conditioning or fan, uneven floors and a reception desk in another building down the street. The bell in the tower right above our heads through that open skylight would begin ringing at 06:00 sharp. And you know what? I loved it. The building was older than the United States, that bell was ringing long before I entered this world and the breakfast was a lovely spread of soulful local expression I’d never have found in a hotel chain. There’s something to be said for inefficiency too.

    So how do we create soulfulness in our own work? We don’t do it by parroting whatever business book we just read in our next meeting with coworkers or customers. And we don’t do it by following the corporate handbook to the letter (but don’t you dare stray a step too far). No, we create soulfulness when we find our unique voice in the process of turning chaos into order and eliminating inefficiencies. Ironic, isn’t it? But meaningful work isn’t chaotic, it’s expressive yet contributive. We don’t add to the Great Conversation by shouting over the crowd, nor do we help a company meet its quarterly objectives without following an informed policy or two.

    Here’s the twist: we find soulfulness in our work through routine. This isn’t standardization, this is disciplined dues-paying to reach a place where we might transcend the average. We write a million average phrases to turn one clever, soulful phrase that resonates. We refine widgets over and over again until something perfect emerges. Soulfulness is developed through routine but released through individual, and thus inefficient, expression.

  • The Magic in Emergent Knowledge

    “Call it what you want. Call it belief, faith… stepping out and making a commitment without necessarily knowing what the outcome is going to be. But really leaning into it in good faith. And then you’re along for this beautiful journey of emergent possibilities and learning things and deepening your knowledge of another person and being known in a deeper way than you’ve ever been known before… The fruits and the benefits have been totally different than I thought they would have been before I did it, and I only know them because I did it. So there’s emergent knowledge… that relied on a decision. How often is that the case, where we have to make one decision in order to learn the next thing, or even the benefits of that thing?” Luke Burgis: The Power of Mimetic Desire [The Knowledge Project Ep. #138]

    This journey of transformation that we’re all on begins with a decision. We choose our path in subtle and profound ways that we don’t fully realize when we decide. Burgis’s description of a beautiful journey of emergent possibilities is a lovely way of phrasing what happens when we finally decide what to be and begin to be it.

    A decision is the cornerstone of the bridge we build to our future in an instant of resolve. That bridge crosses a gap in our knowledge that we aren’t fully aware of in the moment. Isn’t there magic in a decision, and doesn’t that set the table for all the subsequent enlightening moments that follow?

    We gain immeasurably through our decisions—the good ones and the bad. Good decisions reveal themselves in marvelous moments of discovery. Bad decisions aren’t usually so bad that we can’t pivot towards something better. Knowing this, why do we let ourselves be paralyzed about making a decision? There’s something to be said for visualizing the worst case scenario, for it places us in a position to embolden ourselves when we recognize that the worst ain’t all that bad.

    We all ought to unfold the emergent knowledge that comes with acting on bold choices. We all ought to opt for more. For the magic lies between here and there.