Category: Personal Growth

  • Brand Awareness

    “To me marketing is about values. This is a very complicated world. It’s a very noisy world. And we’re not going to get a chance to get people to remember much about us—no company is. And so we have to be really clear on what we want them to know about us… But even a great brand needs investments and caring if it’s going to retain its relevance and vitality, and the Apple brand has clearly suffered from neglect in this area in the last few years. And we need to bring it back. The way to do that is not to talk about speeds and feeds. It’s not to talk about bits and megahertz. It’s not to talk about how we’re better than Windows…
    The question we asked was, ‘Our customers want to know, who is Apple and what is it that we stand for? Where do we fit in this world?’ What we’re about isn’t making boxes for people to get their jobs done—although we do that well. We do that better than almost anybody, in some cases. But Apple is about something more than that. Apple, at the core, its core value, is that we believe people with passion can change the world for the better. That’s what we believe. And we have the opportunity to work with people like that. We’ve had the opportunity to work with people like you. With software developers, with customers who have done it in some big and in some small ways. And we believe that, in this world, people can change it for the better. And that those people who are crazy enough to believe that they can change the world for the better are the ones that actually do.” — Steve Jobs, speech at the release of the ‘Think Differently’ advertisement

    The speech is in low resolution. The transcript is inaccurate in some places (I’ve tried to correct it here). But Steve Jobs words shine through this grainy time machine like a beacon. When he plays the ad, viewed from the lens of time, you see that he was and would always be one of the crazy ones, one of the misfits, rebels and troublemakers. And we celebrate Jobs today for what he created, even as we recognize he was never perfect. But who is?

    Even a great brand need investments and caring if it’s going to retain its relevance and vitality… this is true whether we’re looking at our company, our country, and certainly, ourselves. Jobs points the way with the question, “where do we fit in this world?”. It’s a question we ought to wrestle with in our own lives, in quiet places when the day is ripe with possibility. For in the quiet moments we’re best prepared to answer such questions.

    And we ought to answer boldly. Our brand—our identity—isn’t something to trivialize. It ought to give us goosebumps just to think of it. And it must be more than words. For we are what we work consistently towards. We are the sum of our lifetime contribution. But really, we are the next five minutes.

    We’re not going to get a chance to get people to remember much about us…. no person is. Our brand ought to be remarkable and memorable for all the right reasons. We can’t control who pays attention, but we can control just how compelling our story is when the world stumbles upon us. Compelling begins with how we view our own contribution. Our identity—our brand—is ours to shape and mold, honed by life but envisioned and realized by the intangible force deep inside of us. We ought to craft something remarkable and memorable.

    For this moment is our own time machine, isn’t it? What will we remember of ourselves in this five minutes of boldness or timidity? We aren’t what we think we are, we are what we do! Just what is our brand?

  • Choices and Changes

    “Every breath I take is a new me.” — Gautama Buddha

    “Life happens between an inhale and an exhale.” – from a random Dove chocolate wrapper

    Each of us changes. We aren’t who we were yesterday, nor will we be the same person tomorrow that will surely react and adapt to the influences of today. We must own our actions, but we must also recognize that the person who did the things we once did isn’t who we are now. Simple, right?

    Not when those around you treat you as the character you once were. How many co-workers put you in a bucket based on the role you had when you walked in the door the first time? How many reunions turn into stories of things you did way back when, with scant focus on who you are now? How many family events center on old nicknames and stories of the past?

    Here’s the twist: What if we too are treating people based on the characters they used to be instead of who they are now? Doesn’t it seem more appropriate to learn who they are in this moment? The trick to engagement with any other soul is seeking first to understand, and then to be understood (Covey). Every moment counts, and progress requires our immediate attention!

    We aren’t who we once were, but who we once were helped form our current identity. Personally, I’m grateful I’m not who I was at 18 or 30. Sure, there were some redeeming qualities in that character, but I prefer the new me, even if I don’t showcase the abs I had at 22 (too much chocolate?). The moment-to-moment choices we made between then and now brought us here. The moment-to-moment choices we make from now into our unknown future will surely determine who we’ll be then. So make good choices in this breath and the next.

    Like the chocolate wrapper reminds, life is happening one way or the other now. Just look at how much we’ve changed already. Imagine where the next breath might take us should we use it wisely.

  • Building Upon the Dream

    “Qué lindo es soñar despierto, he says. How lovely it is to dream while you are awake. Dream while you’re awake Andre. Anybody can dream while they’re asleep, but you need to dream all the time, and say your dreams out loud, and believe in them.” — Andre Agassi, quoting Gil Reyes, Open: An Autobiography

    I detected movement in the pool, a light ripple that telegraphed swimming. Walking over to see what was generating the ripple, I saw a mouse treading water while desperately trying to find a way out of the pool. Isn’t it funny that the very thing I might attempt to kill if it were in my home is something I immediately set about rescuing when I found it floundering in deep water? We can’t possibly kill something that so desperately wants to be alive, and go to great lengths to save it.

    But what of our dreams?

    Qué lindo es soñar despierto… How nice it is to daydream. For in dreams we find ourselves. And begin to believe you might just reach them. Which is exactly what Thoreau pointed out to us:

    “If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” ― Henry David Thoreau, Walden

    Dreaming is the necessary first step, but too many forget to build upon the dream. The foundation is the required next step in the process of getting there. We’ve all neglected this next step a few times in our own lives—for the dreaming is easy, while the building is hard. But build we must to get where we dream of going.

    Have you seen The Secret Life of Walter Mitty? It’s a frustrating, tedious movie when Walter is daydreaming all the time. It becomes compelling when he finally acts. The message is clear: We must wake up from our daydream and act upon it to reach excellence.

    We can’t let our dreams flounder and drown. Act! While there’s still time! For we can’t tread forever.

  • To Grow and Know

    “With each encounter with truth one draws nearer to reaching communion with it.” — Rainer Maria Rilke, Letters to a Young Poet

    What resonates? Doesn’t it change moment-to-moment as we ourselves change? As the world offers lessons, from subtle and brutal? Just what is our truth, our first principle?

    We try to arrive by sorting. We must process the world as it comes to us, and indeed, encounter the things that challenge our worldview. Assumptions and beliefs fall aside for the willing truth seeker. We must find and embrace each encounter for all that it offers us. Like the body adapting to exercise, the stronger mind is capable of handling even more challenges. Each challenge in turn makes us stronger (if we don’t let them destroy us).

    The truth is, we are alone on this journey. Surely friends and family offer support, mentors guidance, and those who came before us breadcrumbs to follow (or ignore), but this is our vision quest. We follow the winding path and see the changes in ourselves as we climb.

    She has seen me changing
    It ain’t easy rearranging
    And it gets harder as you get older
    Farther away as you get closer
    And I don’t know the answer
    Does it even matter?
    I’m wonderin’ how

    Crosby, Stills & Nash, See the Changes

    We ought to leave our own breadcrumbs. For the conversation to continue with those we love, and those we’ll never meet, we must draw from ourselves and leave it for the world to accept or ignore. It’s not ours to choose, but when we suck the marrow out of life and gleen the wisdom of the ages our voice becomes more compelling.

    We won’t ever fully arrive at the truth. We might accomplish some noteworthy things, reach conclusions that resonate, grow closer than we ever thought possible to certain people while remaining dissatisfied and chagrined at the ones that got away… but we never will fully arrive. Still, we ought to be satisfied in the end that we gave it a go to grow and know. And to celebrate the journey wherever it leads us.

  • Making Room

    Things!
    Burn them, burn them! Make a beautiful
    fire! More room in your heart for love,
    for the trees! For the birds who own
    nothing—the reason they can fly.

    Mary Oliver, Storage

    We talk of downsizing. Simplifying. Getting rid of stuff that doesn’t matter in favor of that which matters very much: Elbow room for the body and soul.

    Leaving the anchor behind and setting course for adventure! Clearing the runway and lightening the load! Surely there’s liberation in releasing the weight of years of accumulation: stuff, beliefs and biases, people trying to hold you to what you once were.

    What do we cling to that is holding us back from soaring?

  • Turning Inward for Answers

    He went to Paris
    Looking for answers
    To questions that bothered him so
    — Jimmy Buffett, He Went to Paris

    “As we grow old, the beauty steals inward.” — Ralph Waldo Emerson

    And now I will tell you the truth.
    Everything in the world
    comes.

    At least, closer.
    And, cordially.
    — Mary Oliver, Where Does the Temple Begin, Where Does It End?

    It struck me reading a book on Existentialism that it’s almost impossible to arrive at enlightenment and sagacity when life becomes relentlessly hectic. Try absorbing deep thoughts from another era when you’re exhausted and grabbing a few pages in between commitments and sleep. We’re all so damned busy that we don’t take the time to understand the universe, let alone ourselves. The maze might have a beginning and an end, but we get so caught up finding the cheese that we forget to figure out where we are.

    Busy never answers, busy avoids answers.

    As we stack experiences one atop the other, do we take the time to sort them into insight? We spend so much time focused on becoming and belonging that we short the time required to being. The quest for answers never really ends, but we can edge closer to that which resonates for us. It seems the benefit of aging is capturing the time that eluded us when we were younger to sit with deep thoughts, reflect on the universe and find ourself.

    The real question is, why do we wait so long to sift through the answers?

  • Write to Clarity

    “You want to become a clearer thinker, you need to spend more time alone with your own thoughts, and keep writing every day.” — @Orangebook

    How do we reach clarity? Don’t we have to wrestle with conflicting thoughts to see which emerges more persuasive than the rest? The vehicle to clarity might be walking or meditation or therapy or writing, but the wrestling within that vehicle must happen. The alternative is to reach for distraction. We all have moments with each, but which way do the scales tip?

    Maybe we never reach clarity at all, maybe we reach contentment with the great compromise of the clear and the unknown. The stoics have a saying, amor fati, which translates to love of fate. We control very little in this universe, the rest belongs to the universe to decide. Accepting what we can control is certainly a milestone moment on our journey to clarity.

    The thing is, the process of sorting out the journey is what life is. We might think more clearly, but this step in becoming brings us into a more complex head full of doubt, which, transcended, in turn leads to another. We ought to celebrate the journey to clarity, without expecting to actually arrive.

  • Clearing the Hurdles

    “Life will throw everything but the kitchen sink in your path, and then it will throw the kitchen sink. It’s your job to avoid the obstacles. If you let them stop you or distract you, you’re not doing your job, and failing to do your job will cause regrets that paralyze you more than a bad back.” — Andre Agassi, Open

    When you witness excellence in action, it’s hard to comprehend the work that went into the performance. Seeing Sydney McLaughlin destroy her own 400 meter hurdles record is awe-inspiring because she does the incomprehensible. But the work that brought about the moment isn’t ours to see, or feel. The hurdles aren’t the only obstacle she had to clear on her way to a record-breaking performance—she had to clear every other distraction along the way to get to it. People like McLaughlin or Agassi or Tom Brady are anomalies to the rest of us. They’re obsessively focused and a bit quirky in their habits. Most of us balk at the price of greatness, for them it’s simply the act of doing your job.

    Disciplined routine is the answer. Doing your job is the moment-to-moment bias towards productive action and good decisions. Anyone in New England will hear Bill Belichick’s own words ring in that Agassi quote. Do your job… and do it well. It’s a simple thing to grasp, must harder to execute with an undisciplined mind. We must get up daily and do the work that calls to us. No excuses needed, you either do or do not, there is no try (thanks Yoda). This is a tough mindset to acquire, but it’s required for reaching excellence.

    “Excellence is the next five minutes”, as Tom Peters put it, “or nothing at all”. We get too caught up in excuses that lie beyond the immediate. Surely we must know where we’re going, but we must then get beyond long term thinking, for it’s a form of procrastination. We often kick things down the curb that we ought to be doing right now. Planning isn’t doing, so we mustn’t tell ourselves what we’re going to do, we mustn’t tell ourselves anything at all, really. We must friggin’ do it.

    There are so many obstacles to navigate in life that it can be overwhelming. But most of it is BS playing on a loop between our ears. The only way to break that loop is with a viable habit loop that forces us to execute in the now. Excellence is the next five minutes, or maybe the next 50.68 seconds, or maybe just this very instant. What we do with this moment determines so much of who we’ll be at the finish line. Don’t regret the moment.

  • Finding the Safe Channel

    I once met with a boss I had great admiration for, a boss who dressed the part, had a witty remark for everyone, intelligent and clearly marked for future big shot roles in the corporation. He seemed to like me as well, encouraged my growing collection of ties and appreciated the early starts and late finishes to my work days. And then one day I walked in and told him that some employees were grumbling about some initiative or another, repeating their logic for why it wasn’t the right path for our company, relaying what I’d heard but didn’t feel strongly about in my soul. His face grew dark, he looked me squarely in the eye and told me that I should never aspire to be the messenger for other people, because it was the messengers who always got shot. Welcome to corporate America, kid.

    Fast-forward to today, I don’t wear ties much anymore. I work hard but don’t feel compelled to be the first one in or the last one out the door. And I’ve learned to always listen to but avoid repeating what other people say. But there are exceptions to this rule.

    In a recent management meeting, I lobbed a hand grenade on the assembled managers, repeating a statement from the employee of another manager who stated that he had to cover his ass with some tasks that had to be completed. When you hear something like this you might hold that card for a moment alone with that manager, or maybe bring it to the company President to discuss in private, or leave it for others to reveal. When you’re a small company and highly dependent on each other, you must identify potential problems. Without revealing the department where the trouble lay, I tossed it right on the virtual floor in front of the encircled management team and revealed it for the underlying problem it was. The thing is, there’s a time and a place and an audience for everything. This wasn’t an opportunity to undermine, it was an opportunity to mark the channel.

    When you’re out on the water, the ocean often looks tranquil and safe in all directions, but underneath the surface there are rocks and other hazards that can sink a boat if you blithely sail into them. When you identify threats, you must mark the channel, that others might continue on safely. There are some hostile environments where the channel isn’t marked, where you must fend for yourself. Progress slows dramatically in such places, and the bottom is littered with the broken hopes and dreams of those who foundered before.

    You know when you work in a culture that encourages open communication. These are clear channels that enable progress and growth. It’s an essential element in drawing out the potential in any team, and when it’s missing the team reverts to an every man for himself mentality. That tie-wearing, hard-charging kid I once was was thrown to the wolf by some men and women who didn’t dare confront the boss with objections themselves. It was no surprise that that company soon folded under the weight of competitive pressure they couldn’t adapt to. We must feel empowered to mark the hazards else we’ll surely find our ship foundering on the rocks someday. Clear channels of communication foster safe passage.

  • The Wanting-to-Know Type

    “There are two different types of people in the world, those who want to know, and those who want to believe.” ― Friedrich Nietzsche

    Belief is the easy route. We suspend our own development and believe the stories other people tell us. Beliefs about other people seemingly different from us. Beliefs in political “leaders” who make promises and amplify those differences, always pointing their finger in another direction so followers don’t look too closely at them. Beliefs about religion or sports or the best movie ever made (don’t even tell me it’s not Local Hero).

    Belief is arrogant, closed, and the end of the story. Stories we’ve arrived at, or stories we’ve never left. Wanting to know is self-effacing, open, and a path to new places. When you want to know you pursue answers. Belief is static, wanting to know is dynamic and fluid. Which of these characters do we want to be in a conversation with at a cocktail party? Who would they want to be having a conversation with?

    This business of becoming is a journey with wanting to know. There’s a place for belief in this world, but the thing is, when you arrive at belief you’ve ended a journey. And who really wants that when there’s so much living still to do?