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Making a List, Checking it Twice

“There are good checklists and bad…. Bad checklists are vague and imprecise. They are too long; they are hard to use; they are impractical. They are made by desk jockeys with no awareness of the situations in which they are to be deployed. They treat the people using the tools as dumb and try to…

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The Angel’s Share

Take a tour of a Scottish distillery and you’ll see the black stains on the sides of buildings and wonder. This is the residual build-up from centuries of evaporation of the angel’s share, the percentage of scotch that evaporates through the casks to go where it will. I’ve often thought of this evaporation process and…