Category: Culture

  • The Barista, the Barber & the Waitress

    My well was running dry. Mentally I was beating myself up over tasks and shattered illusions. Some days go exceptionally well, some days nothing goes well. The former are days when you double down and ride the wave. The latter, sometimes, require a reboot.

    There are two ways to reboot. One is through exercise and activity that draws you out of your own head long enough to see that the world is what it is and you’ve done your part. Walking often does the trick for me. The other way is through interaction with others. Call friends and family to catch up, or better yet, meet with them somewhere. Some days you just need your core group of professional relationships to pull you through.

    I began the morning with a latte. I’ve gotten out of the habit of stopping for a coffee and instead make it at home. As a result I’ve missed out on banter with my favorite barista. She asks me where I’m traveling to this time, used to my answers of faraway places. When there’s no line behind me we talk of gardening and what our kids are doing. For all the turnover in restaurants, she’s been a barista here for years, and I go out of my way for these brief conversations. The jolt of espresso secondary to the banter.

    Later in the day, I stopped for lunch at a local Chinese restaurant. Another place I’ve gone to for years, but haven’t gone to in months. The staff there commutes from Boston up to Southern New Hampshire every day, works their shift and returns home late in the night. Six days a week for years on end. The waitress knows my name, and I know hers. Not just the “American” name she introduces herself by, but her real name, which apparently is too complicated for some folks to bother with. She already knows what I’m having, just like the barista did, but confirms before placing the order with the kitchen.

    Due for a haircut, I went to the local barber on a quiet part of their day. He smiled and sat me right down, and we talked of football and the return of mask mandates. He confided that he doesn’t know if they’ll make it if there’s another shutdown, and I responded that it was unlikely this time. Enough of us are vaccinated, right? … right.

    Three people that I have a professional relationship with, each offers just enough of themselves to make my day and reset my outlook for the rest of it. Each deeply impacted by the pandemic, each vaccinated (all Pfizer, like me) and cautiously optimistic about the future. If I ever hit the lottery I’d walk in and give each of them a million dollars, because that’s what they make their customers feel like. Since I haven’t won the lottery, I pay them a million each in installments, one tip at a time. Knowing that it’s not enough for the boost they’ve given me.

  • Table of One

    “We are here to awaken from our illusion of separateness.” – Thich Nhat Hanh

    I went to a restaurant last week for dinner. We sat under a covered patio on a beautiful night, hard surfaces all around and a low buzz of conversation reverberating from table to table throughout the space. Halfway through dinner a group sat at a table nearby and began loud talking to each other, and I listened as the rest of the tables reacted. We all want to be heard, and the natural inclination is to raise your own voice. The restaurant transformed right before my ears to a dull roar.

    We live with technological amplifiers that drive our differences home, stir the pot and separate people into us and them. The world is full of voices seeking to be heard, and people will amplify differences for attention and profit. Just like that restaurant, we find ourselves in a place where the only way to get attention is to shout. But when everyone is doing the same thing you reach a point of diminishing returns.

    The thing is, that group that sat down looked like a fun bunch of people. So did the people at the other tables. I might be slightly biased, but so are we. But we were all placed in a position where we were competing to be heard against the other tables around us. Each expressing themselves to an audience that was finding it hard to follow along.

    The world has never felt more separated. Yet each of us are connected and largely the same. With similar hopes and dreams and a basic need to be heard and understood. Our separateness is an illusion. We were all on the same patio, in the same restaurant, no matter which table we sat around.

  • Change Begins With Understanding

    “When you plant lettuce, if it does not grow well, you
    don’t blame the lettuce. You look for reasons it is not
    doing well. It may need fertilizer, or more water, or
    less sun. You never blame the lettuce. Yet if we have
    problems with our friends or family, we blame the other
    person. But if we know how to take care of them, they will
    grow well, like the lettuce. Blaming has no positive
    effect at all, nor does trying to persuade using reason
    and argument. That is my experience. No blame, no
    reasoning, no argument, just understanding. If you
    understand, and you show that you understand, you can
    love, and the situation will change.” – Thich Nhat Hanh

    I have a low tolerance for blame. Blame doesn’t reach for solutions, blame swims in the dark pool of emotion trying to drown everyone else. There’s no productivity in blame.

    And yet I struggle with it. Blaming the world for not choosing better leaders, blaming the unvaccinated for the Delta variant, blaming myself for not focusing more on disciplined action during a pandemic. And what does that do? Stirs resentment with all that is around us. And so I work to drown the blame instead of directing it at others. Seek first to understand, then to be understood. Look for solutions instead of scapegoats.

    I know why the lettuce won’t grow: there’s a determined and hungry family of rabbits who keep eating it. And in knowing that I can find a solution. A fence, or a dog, or raised beds… the solutions come to you when you start looking for one. And isn’t that what we desire most? To change the situation we first must change our state. And to see with an open mind.

  • Slow Down

    “Drink your tea slowly and reverently, as if it is the axis on which the world earth revolves – slowly, evenly, without rushing toward the future.” – Thich Nhat Hanh

    Some of us have a tendency to rush through things. Eat too fast, drink too heartily, blunder through introductions, breeze through chapters and rush from place-to-place, even on vacations. It’s a way to cut to the chase: to get to the result in the shortest amount of time.

    We know this isn’t the way. Our bodies tell us this when we eat or drink too fast, our minds tell us this when we try to remember the salient point of a book we read a year ago, and we kick ourselves when we learn about that special place we missed that was right around the corner from the spot we rushed to where you and everyone else took their Instagram picture.

    Savor the moment. Slow down a beat, and maybe even another beat beyond that. Appreciate the progression of the moment for all the ripe possibility it offers. The change in the light. The gradual temperature change in a cup of tea. The last few sentences that end a chapter and set up the next. Immerse yourself in now.

    There is no rushing to the future. The present is all that matters. Slow down.

  • The Fight for an Open Mind

    “What prevents people from learning... is not the subject itself—the human mind has limitless capabilities—but rather certain learning disabilities that tend to fester and grow in our minds as we get older. These include a sense of smugness and superiority whenever we encounter something alien to our ways, as well as rigid ideas about what is real or true, often indoctrinated in us by schooling or family. If we feel like we know something, our minds close off to other possibilities. We see reflections of the truth we have already assumed. Such feelings of superiority are often unconscious and stem from a fear of what is different or unknown. We are rarely aware of this, and often imagine ourselves to be paragons of impartiality” – Robert Greene, Mastery

    My quest for an open, more aware mind bumps into smugness. I’ve run into this demon before. We so easily spot smugness in others but rarely detect it in ourselves. It appears as artificial confidence and a sense of superiority and are the tools of a closed mind. As such they ought to be snuffed out at all costs. But the mind buries them defensively, knowing your game, and you perceive yourself as open in your comfortable world until that world is challenged once again.

    I see it in myself by the things I’m offended by. A cache of grudges based on perceived slights, which usually betrays something about your relationship with that person, culture or perspective. This cache, like the one on your PC, occupies space that might otherwise be used for stretching the mind in new directions. And isn’t that the real goal? Opening the mind, becoming aware, delighting in the world around us – if these are truly the objective then we have no room for walls built of resentment, fear and superiority.

    “Around us, life bursts with miracles–a glass of water, a ray of sunshine, a leaf, a caterpillar, a flower, laughter, raindrops. If you live in awareness, it is easy to see miracles everywhere. Each human being is a multiplicity of miracles. Eyes that see thousands of colors, shapes, and forms; ears that hear a bee flying or a thunderclap; a brain that ponders a speck of dust as easily as the entire cosmos; a heart that beats in rhythm with the heartbeat of all beings. When we are tired and feel discouraged by life’s daily struggles, we may not notice these miracles, but they are always there.” – Thich Nhat Hanh

    What are we missing while we wrap our minds are distracted by our own narrative? What miracles are happening around us even as we dwell on the past? These are the stakes. We must hunt and kill our smugness to open the mind for awareness, empathy and a deeper understanding of the world around us. To see at last what we’ve been missing all along. And in pursuing it to finally understand ourselves.

  • Follow the Trail and Scatter Light

    Man dreams one day to fly
    A man takes a rocket ship into the sky
    He lives on a star that’s dying in the night
    And follows in the trail, the scatter of light
    – U2, In A Little While

    There are moments in an album or a book or an evening when you recognize the magic. Emotion wells up in you, stirring and amplifying feelings, sending you to another place. A higher place, maybe, or a darker place should the moment direct you that way. I keep climbing to higher places, hoping the view is better. Hoping I’ll become better in the process. And some of it ends up here in this blog.

    U2 hit me a few times over with All That You Can’t Leave Behind. Opening with the hit, dropping in a mournful homage to Michael Hutchence and then the heart pounding Elevation. This was the U2 I’d missed in their experimental days of the late 90’s. These were songs that stuck with you. Ear worms if you will. And then they hit you with Walk On, which grabbed me by the throat waiting for a flight from LA to Boston. When Bono starts singing “Home, hard to know where it is if you’ve never had one” while sleepily waiting for a red eye flight home… well, I’ll never hear the song the same again.

    For all that, the second half of the album is admittedly weaker. And for me, In A Little While became the unconscious end. For it was this song that got that emotion welling, that stirred and amplified those feelings. When Bono sings “Slow down my bleeding heart” I’m right with him, and I know it hit others the same way. That’s the power of a moment.

    Bono stated at one of the concerts U2 recorded that Joey Ramone’s family told him In A Little While was the song that he listened to in hospice, which changed the song for Bono, the guy who wrote it, from a hung over dolt going home at the end of the night to something bigger. Something more meaningful. I never heard the song as anything but soul-stirring, which just goes to show, art might begin with the artist, but it becomes whatever the audience wants it to be.

    I think about that as I write. About reaching moments of emotional connection in my writing. About crafting something of depth and substance, something that amplifies that nugget of desire or fear or love in your soul. Surely I’m a work in progress, but still climbing. Following the trail and scattering light. Still dreaming of flying.

  • Telling Stories

    “The true beauty of a story is not in its apparent conclusion but in the alteration in the mind of the reader that has occurred along the way.” – George Saunders, A Swim in a Pond in the Rain

    The more I live, the more I see the connection between success in any pursuit and the connection you make with your audience. And this connection is directly related to the gravitational pull of our stories. When I was a shy kid I’d avoid telling stories because it put me squarely in the center of attention. I no longer worry about being the storyteller, because I’ve realized over time that the attention isn’t really on me at all, but on the story I’m telling.

    Think about the last time you were listening to a powerful story. You were pulled in, compelled, maybe even fascinated. Each of us wants this kind of connection. Each of us wants a story to resonate. Each of us wants to be part of something. And when you have this level of audience engagement you’re halfway there. Just don’t let them down.

    It goes without saying that this applies to writing as much as it does to a speech or conversation with someone. When you start stacking that pile of words together, who are you doing it for? Yourself? Nobody likes to listen to someone talking to themselves. No, craft your story for someone in your mind. Decide who the audience is and craft something that creates connection and transforms and shapes ideas.

    Humans are either connected or driven apart through the stories we tell ourselves. Stories of religious and political views, ethnicity, sports and a hundred others. The best story tellers sprinkle a magic spell over the audience, drawing them in and making them a part of it. And that’s where the beauty is in a story. And a beautiful reason to master the art of telling it and then use it for good.

  • What Dies With You?

    “Imagine if you will being on your death bed – And standing around your bed – the ghosts of the ideas, the dreams, the abilities, the talents given to you by life.

    And that you for whatever reason, you never acted on those ideas, you never pursued that dream, you never used those talents, we never saw your leadership, you never used your voice, you never wrote that book.

    And there they are standing around your bed looking at you with large angry eyes saying we came to you, and only you could have given us life! Now we must die with you forever.

    The question is – if you die today what ideas, what dreams, what abilities, what talents, what gifts, would die with you? ” – Les Brown

    You may have heard a version of this in a Denzel Washington commencement speech with something like 40 million views, but the framework for this story is older than that, and as far as I can tell, Les Brown was the first to tell it. And honestly, his version flows better than Denzel’s, and thus quotes better.

    I’ve been thinking about this lately myself. Whether to keep blogging or focus on the bigger writing I want to do. Whether to travel and explore to the level I want to or defer until some undefined, unlikely time in the future. Asking myself, what do you finish when you don’t have an infinite lifetime?

    Questions demand answers. Most of us distract ourselves from thinking about these things. Our lives are filled with white noise and busywork, but eventually we need to reckon with our ghosts.

    What dreams, abilities, talents and gifts will die with you? We can’t do everything in life, but surely we can do more. So what will you bring to life before you go?

  • Judging a Weekend

    How do you judge a weekend? By the afterglow? Or the fog? By the accumulated soreness? Or the spring in your step? If a weekend is celebrated upon arrival, how do we view it in the rearview mirror on Monday morning?

    What you do with your downtime is your business. I don’t judge someone that lies on the beach all day, I just don’t want to do it myself. You’ll find me in the water swimming laps or testing my mettle against the waves. That staying still business is all fine and good, but for a restless spirit it’s torture. Yes, I have people in my life that shake their head when I won’t just sit still for awhile.

    I tend to view weekends by what was accomplished over the two days. What projects were completed? What summits summited? Who did we see and what places have we visited? This is scorecard living. Tally the moments, judge the days. But judging your days isn’t the same as judging someone else’s days. We all use our time in our own way. How we spend our days is how we spend our lifetimes.

    When you see someone on Monday morning, one of the first things you might say to them is “How was your weekend?” which on the surface is closely related to “How are you doing?” in that most people expect a response of “Fine” or even “Great”. And honestly, most people just leave it at that. But when you ask about someone’s weekend you’re inviting a response bigger than one word. How you answer it generally reflects how you’ve judged it.

    I hope it was more than fine.

  • The Perfect Day

    When you hear someone say they had a perfect day, what does that mean to you? We have this stack of days, one to the next, before it ends someday. What makes a few of them perfect, while the rest fall slightly short?

    Let’s start with the obvious: Waking up this morning, the day is already off to a great start. If you celebrate that moment the rest of your day may ebb and flow, but starting from a better place you set the tone for what follows. Carpe diem begins with celebrating the gift of life. If you’re bored with life or indifferent to the potential of each moment you’ll never have a perfect day. Each will fall short in some way because your mind isn’t open to the joy of living.

    Perfect requires stacking the moments in a day with just enough beauty and sparkle to reflect back at you, leaving an afterglow in your last moments awake as your cheek feels the cool softness of your favorite pillow. Perfect ought to include certain elements mixed in an elixir: A dash of wonder, moments of connection, the realization of experience, breathless celebration and sensory perception. You drink up this elixir, feel it soak through your pores and course through your veins, and feel high on life.

    We all have moments of perfection in our lives, but to ask for a full day of it seems almost too much. More likely, we forget the down moments in a day. Pushing moments of discomfort or awkwardness or frustration down in our minds for the glow of the rest of the day. And sure, maybe there’s really no such thing as a perfect day at all, but we can surely reach for it.

    As I began my day, I wondered, how can I make this one perfect? I may not reach it, but knowing the recipe you can get pretty close. Does seeking perfection make it artificial, or deliberate? You only find what you look for. There is no perfection, but there is magic in each moment. Often hiding in plain sight.

    And so I seek connection with each of my fellow life passengers that I stumble across, and keep my eye out for new experiences as big as a new summit and as small as watching leaves stir from a hummingbird’s wings, and tickle my senses with a new song on the radio or the scent of garden tomatoes growing on a summer day. These moments of aliveness, stacked together, are where perfection lies. It’s not the day at all, but the moments stacked together. For what is life but that?